Comprehensive guide to transport options for seamless travel
City Center
Hanoi2300 ft
Airports
Noi Bai International (HAN)
16.5
mi
Cat Bi International (HPH)
74.3
mi
Train
Ha Noi Railway station5000 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Table tennis
Yoga class
Sports trainer
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Playpen
Children's menu
Children's play area
Kids club
Spa & Leisure
Plunge pool
Beach umbrellas
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
40 Cat Linh Street (Entrance 61 Giang Vo Street),
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
40 Cat Linh Street (Entrance 61 Giang Vo Street),
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Monuments and Landmarks
Ho Chi Minh Mausoleum
4200 ft
Quoc Tu Giam Street Dong Da District
Temple Of Literature
3300 ft
Museums
Vietnam Military History Museum
1.0
mi
Pagoda
One Pillar Pagoda
2900 ft
Museums
Hoa Lo Prison
1.5
mi
Castle
Thang Long Imperial Citadel
5300 ft
Square
Ba Dinh Square
4400 ft
Museums
Vietnam Fine Arts Museum
3900 ft
Museums
Vietnamese Women's Museum
1.5
mi
Museums
Ho Chi Minh Museum
3600 ft
Church
Saint Joseph Cathedral
1.3
mi
Monuments and Landmarks
Hanoi Flag Tower
5200 ft
Pagoda
Tran Quoc Pagoda
1.4
mi
Parks
Hanoi Botanical Garden
1.1
mi
Dinh Tien Hoang St.
Temple of the Jade Mountain
1.5
mi
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
1.5
mi
Libraries
Hoan Kiem Lake
1.5
mi
Parks
Thu Le Zoo Hanoi
1.4
mi
Hang Duong
Hanoi Night Market
1.5
mi
Palace
Presidential Palace
1.0
mi
Lake of the Restored Sword
1.5
mi
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.0
mi
54 Lieu Giai Street
Lotte Observation Deck
1.2
mi
So 1 Ngo Bach Thao
Ho Chi Minh's Stilt House
1.0
mi
Quan Thanh Street
Truc Bach Lake
1.3
mi
Museums
Vietnam Museum of Ethnology
2.1
mi
Pagoda
Quan Thanh Temple
1.5
mi
Church
Cua Bac Church
1.5
mi
Parks
Lenin Park
1.6
mi
Nearby
Stadiums
Hang Day Stadium
2000 ft
Restaurants
Botanica Restaurant
500 ft
116/D4 Giang Vo
La Cheminee Restaurant
1300 ft
40 Cat Linh
Grille6 Steakhouse
1500 ft
184 Hao Nam
BB Family Homecook Restaurant
1400 ft
109-110K1 Giang Vo Cat Linh
Bangkok Thai Cuisine Restaurant
1900 ft
No 9 Lot 12A Trung Hoa Street
Ete Resto Cafe
2500 ft
95 Giang Van Minh Ba Dinh District
Hai Su Restaurant
2400 ft
111 - K1 Giang Vo Street
Daruma
2100 ft
118 - K1 Giang Vo
Ren
2800 ft
8A Pho Hang Chao
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
7.4
Location
7.0
Service
8.0
Dining
7.2
Guest reviews
8.0/10
based on 5 reviews
7.4
7.4/10 based on 584 reviews
Steve
United States of America,
March
2025
6.8/10
I had a mixed experience at Pullman Hanoi. The view from my room was stunning, and the bed was super comfy, but I did encounter some issues such as inconsistent dining service and a few maintenance problems that detracted from my overall stay.
Rooms
8.0
My room was spacious with a great city view. The bed and pillows were very comfortable, though I noticed some items like shower gel weren't replaced during cleaning.
Service
5.0
While some staff were friendly and accommodating, I found the service in the restaurant to be inconsistent and at times lacking organization. My request for pillows took longer than expected.
Location
8.0
The hotel's location is conveniently close to many shops, restaurants, and tourist attractions, making it easy to explore Hanoi.
Dining
6.0
The breakfast buffet offered a nice variety, but I experienced issues with unavailable menu items during other meals. The food temperature was sometimes not up to par.
Facilities
7.0
Facilities like the gym and spa were highlights, with a well-equipped gym and an amazing hot stone massage. However, the pool area could use better maintenance.
Ed
United States of America,
January
2025
6.4/10
I had a good stay at Pullman Hanoi. The hotel staff were incredibly friendly and accommodating, making my stay enjoyable. However, the location was a bit isolated, and I found the noise from neighboring rooms to be distracting at times.
Rooms
8.0
The rooms were spacious and clean, but the decor felt a bit outdated. I appreciated having all the amenities I needed, though the bed was a bit hard for my taste.
Service
10.0
The staff were always smiling and eager to help. A shoutout to Jerry from the concierge team, who went above and beyond to assist us with our laundry and private transfers.
Location
6.0
While the hotel is not too close to the old town, I found it easy to grab a ride. The quiet setting was nice, but there weren't many local dining options within walking distance.
Dining
7.0
The breakfast buffet had a great variety of options, and I was pleased with the quality of food served. However, vegetarian options could be further improved.
Facilities
7.0
The facilities were decent, but some aspects like the pool could use a bit more attention. Overall, things worked well for me during my stay.
Roger
United States of America,
December
2024
7.2/10
My stay at Pullman Hanoi was marked by really good service, especially from the front desk staff who went above and beyond to accommodate my early arrival. While the dining options were excellent, providing both a great breakfast and dinner experience, I did notice some maintenance issues in the facilities that could use attention. Overall, it was a nice experience, but some aspects of the hotel could benefit from improvement.
Rooms
5.0
The room was spacious with a beautiful view, but it felt somewhat outdated and required better maintenance.
Service
10.0
The staff were incredibly helpful, friendly, and attentive throughout my stay, which made a big difference.
Location
7.0
The hotel's location is a bit far from major tourist attractions, making it a bit of a trek, but if you enjoy walking, it's manageable.
Dining
10.0
Dining was a highlight, with excellent choices for both breakfast and dinner that catered to various tastes.
Facilities
5.0
While the facilities offered many services, such as gym access and room service, there were some cleanliness issues that need addressing.
Thomas
United States of America,
November
2024
7.2/10
My stay at Pullman Hanoi was quite pleasant, especially with the spacious suite I was upgraded to that featured a private balcony. The service was commendable, but the dining options fell a bit short; I wished there were more variety, especially with the hotel's location being a bit isolated from other restaurants.
Rooms
10.0
The suite I stayed in was spacious and comfortable, complete with a large bathroom featuring both a bathtub and a walk-in shower. However, I did notice a lack of power outlets and a slow shower drainage that need attention in future renovations.
Service
10.0
The service was excellent overall. I was greeted by name and received attentive support throughout my stay. Even when I arrived late, the staff were quick to assist me with my bags, which I appreciated.
Location
8.0
While the hotel isn't right in the Old Quarter, I found the location quite convenient. It was easy to explore local attractions and enjoy a quieter environment, yet more dining options within the hotel would have been nice.
Dining
6.0
The breakfast buffet was fantastic with an array of choices, but I wish there were more full-service restaurant options available, especially considering the hotel's distance from other dining spots.
Facilities
6.0
The facilities were adequate, offering a gym, pool, and amenities like room service and tour assistance. However, noise insulation in the rooms could use improvement, as I could hear conversations from neighboring rooms.
Gerald
United States of America,
October
2024
5.2/10
My stay at Pullman Hanoi was a mix of highs and lows. I enjoyed the comfortable bed and clean room, but I was disappointed by the outdated facilities and frequent service issues. The staff were friendly and helpful, but struggles with communication and understanding requests were frustrating.
Rooms
6.0
My room was clean and comfortable, with a super king-sized bed that felt luxurious. However, the room did show signs of aging and needed maintenance.
Service
5.0
The staff were genuinely welcoming and attentive, but there were numerous service hiccups. My requests often took longer than expected, and at times, communication was a struggle.
Location
6.0
The hotel is conveniently situated, though I found it a bit far from the main tourist areas. It's about a 10-minute taxi ride to the old quarter.
Dining
7.0
The buffet breakfast had a great selection and really good quality. I also enjoyed the dinner buffet with a nice variety of options, but noticed the service could be slow at times.
Facilities
5.0
While the swimming pool and gym were enjoyable, I ran into issues with maintenance, like the jacuzzi and sauna being out of order. The overall facilities felt quite dated.
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