Pullman Hanoi, Hanoi
About the Hotel
Pullman Hanoi combines upscale design with a comprehensive range of facilities, including 242 rooms and suites, a fitness center, and a spa lounge. This 5-star hotel features a modern atmosphere with a strong focus on meeting and event spaces.
Rooms & Amenities
Rooms at Pullman Hanoi are designed with modern décor and amenities. The
Dining Options
Dining options at Pullman Hanoi include La Cheminée, which features cuisine inspired by local and international classics, and the
Meetings & Events
Pullman Hanoi offers nearly 1000 sqm of meeting space, including the versatile
Leisure & Services
Leisure amenities at Pullman Hanoi include a fitness center equipped with TechnoGym machines and an
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Plunge pool
- Beach umbrellas
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at Pullman Hanoi. The view from my room was stunning, and the bed was super comfy, but I did encounter some issues such as inconsistent dining service and a few maintenance problems that detracted from my overall stay.
I had a good stay at Pullman Hanoi. The hotel staff were incredibly friendly and accommodating, making my stay enjoyable. However, the location was a bit isolated, and I found the noise from neighboring rooms to be distracting at times.
My stay at Pullman Hanoi was marked by really good service, especially from the front desk staff who went above and beyond to accommodate my early arrival. While the dining options were excellent, providing both a great breakfast and dinner experience, I did notice some maintenance issues in the facilities that could use attention. Overall, it was a nice experience, but some aspects of the hotel could benefit from improvement.
My stay at Pullman Hanoi was quite pleasant, especially with the spacious suite I was upgraded to that featured a private balcony. The service was commendable, but the dining options fell a bit short; I wished there were more variety, especially with the hotel's location being a bit isolated from other restaurants.
My stay at Pullman Hanoi was a mix of highs and lows. I enjoyed the comfortable bed and clean room, but I was disappointed by the outdated facilities and frequent service issues. The staff were friendly and helpful, but struggles with communication and understanding requests were frustrating.