What is the check-in and check-out policy at Pullman Hanoi?
Check-in is at 14:00 and check-out is at 12:00.
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Pullman Hanoi, Hanoi
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Key details
About the Hotel
40 Cat Linh Street (Entrance 61 Giang Vo Street),
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
- Steps from the Old Quarter
Very good
7.7
7.5
4.1
4.2
Loved by guests
"The gym was really well equipped, great lockeroom and open 24/7, although I did not need to use it much."
"The Pullman has a year-round outdoor pool, fitness centre, sauna, and terrace."
"The facility also has a pickle ball court!!"
Pullman Hanoi combines upscale design with a comprehensive range of facilities, including 242 rooms and suites, a fitness center, and a spa lounge. This 5-star hotel features a modern atmosphere with a strong focus on meeting and event spaces.
Rooms & Amenities
Rooms at Pullman Hanoi are designed with modern décor and amenities. The
Dining Options
Dining options at Pullman Hanoi include La Cheminée, which features cuisine inspired by local and international classics, and the
Meetings & Events
Pullman Hanoi offers nearly 1000 m² of meeting space, including the versatile
Leisure & Services
Leisure amenities at Pullman Hanoi include a fitness center equipped with TechnoGym machines and an
“In Hanoi, this hotel strikes me as a practical choice, especially for business travelers seeking versatile meeting spaces and a central location. I note the wellness amenities, including a spa and fitness center, aim to balance work with relaxation. The hotel's proximity to key attractions, such as the One Pillar Pagoda, adds to its appeal.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room City View
2 persons
32 m²
1 King-size bed
Shower
Heating
room details
Deluxe Room Twin Beds City View
2 persons
32 m²
1 Single bed
Shower
Heating
room details
Superior King Room City View
2 persons
32 m²
1 King-size bed
Shower
Heating
room details
Superior Twin Room City View
2 persons
32 m²
1 Single bed
Shower
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Plunge pool
- Beach umbrellas
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Pullman Hanoi offers a delightful fusion of Asian and international cuisines, inviting guests to partake in unique culinary experiences set within a modern atmosphere. Whether enjoying a sumptuous breakfast, a leisurely lunch or a peaceful dinner, each meal is crafted to indulge the senses.
La Cheminee
Asian and International
Ambiance
A modern dining environment that combines comfort with style, perfect for relaxing meals with family or friends.
Key Offerings
Guests can indulge in fabulous set lunch options, featuring a selection of three salads, a main course, and a dessert. The inclusive menu caters to vegan and gluten-free diets, ensuring everyone finds a delectable delight.
Reservation
Not needed
Open daily from 06:00 - 22:00.
Executive Lounge
Exclusive dining experience
Ambiance
An exclusive and elegant atmosphere on the 10th floor that offers a private lounge area, ideal for a tranquil respite.
Key Offerings
Enjoy personalized service while sampling signature cocktails and a range of light bites, ideal for unwinding after a day of exploration.
Reservation
Recommended for optimal experience
Open daily; specific hours may vary.
Spa Lounge
Light refreshments
Ambiance
A serene and calming environment, perfect for guests looking to relax before or after treatments.
Key Offerings
Replenish with light snacks and refreshing beverages that complement spa experiences, ensuring relaxation and rejuvenation.
Reservation
Not needed
Open daily; specific hours may vary.
Location
40 Cat Linh Street (Entrance 61 Giang Vo Street),
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
40 Cat Linh Street (Entrance 61 Giang Vo Street),
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
1.3
km
Landmark
Temple Of Literature
990 m
Museum
Vietnam Military History Museum
1.7
km
Pagoda
One Pillar Pagoda
870 m
Museum
Hoa Lo Prison
2.4
km
Castle
Thang Long Imperial Citadel
1.6
km
Square
Ba Dinh Square
1.3
km
Museum
Vietnam Fine Arts Museum
1.2
km
Museum
Vietnamese Women's Museum
2.5
km
Museum
Ho Chi Minh Museum
1.1
km
Church
Saint Joseph Cathedral
2.1
km
Monument
Flag Tower of Hanoi
1.6
km
Pagoda
Tran Quoc Pagoda
2.2
km
Park
Hanoi Botanical Garden
1.8
km
Landmark
Temple of the Jade Mountain
2.5
km
Landmark
Bach Ma Temple
2.4
km
Library
Hoan Kiem Lake
2.5
km
Park
Thu Le Zoo Hanoi
2.2
km
Landmark
Hanoi Night Market
2.4
km
Palace
Presidential Palace
1.7
km
Landmark
Lake of the Restored Sword
2.5
km
Landmark
Presidential Palace Historical Site
1.7
km
Landmark
Lotte Observation Deck
1.9
km
Landmark
Ho Chi Minh's Stilt House
1.7
km
Landmark
Truc Bach Lake
2.0
km
Museum
Vietnam Museum of Ethnology
3.4
km
Pagoda
Quan Thanh Temple
2.4
km
Church
Cua Bac Church
2.4
km
Park
Lenin Park
2.5
km
Nearby
Stadium
Hang Day Stadium
580 m
Restaurants
Botanica Restaurant
130 m
116/D4 Giang Vo
La Cheminee Restaurant
380 m
40 Cat Linh
Grille6 Steakhouse
430 m
184 Hao Nam
BB Family Homecook Restaurant
400 m
109-110K1 Giang Vo Cat Linh
Bangkok Thai Cuisine Restaurant
560 m
No 9 Lot 12A Trung Hoa Street
Ete Resto Cafe
740 m
95 Giang Van Minh Ba Dinh District
Hai Su Restaurant
720 m
111 - K1 Giang Vo Street
Daruma
620 m
118 - K1 Giang Vo
Ren
830 m
8A Pho Hang Chao
Explore Hanoi
Explore Hanoi's Best
Ho Chi Minh Mausoleum
16 minutes walking
Historical site housing Ho Chi Minh's embalmed body, surrounded by gardens. Entry is free, but hours vary.
Temple Of Literature
13 minutes walking
Vietnam's first university, a serene complex featuring beautiful gardens and traditional architecture.
Vietnam Military History Museum
20 minutes walking
Museum showcasing Vietnam's military history, featuring weapons and military vehicles. Offers guided tours.
One Pillar Pagoda
11 minutes walking
Iconic Buddhist temple built on a single pillar, noted for its unique architecture and serene atmosphere.
Botanica Restaurant
2 minutes walking
Charming venue known for Vietnamese dishes and a cozy atmosphere. Reservations recommended for peak times.
La Cheminee Restaurant
5 minutes walking
French and European cuisine with a stylish ambiance. Signature dishes focus on seasonal ingredients.
Grille6 Steakhouse
6 minutes walking
Modern steakhouse specializing in premium cuts. Casual setting perfect for families and business meals.
Hanoi Night Market
25 minutes walking
Lively weekly market offering street food, crafts, and live performances in a vibrant atmosphere. Open Friday to Sunday.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Steve
United States,
March
2025
6.8/10
I had a mixed experience at Pullman Hanoi. The view from my room was stunning, and the bed was super comfy, but I did encounter some issues such as inconsistent dining service and a few maintenance problems that detracted from my overall stay.
Rooms
8.0
My room was spacious with a great city view. The bed and pillows were very comfortable, though I noticed some items like shower gel weren't replaced during cleaning.
Service
5.0
While some staff were friendly and accommodating, I found the service in the restaurant to be inconsistent and at times lacking organization. My request for pillows took longer than expected.
Location
8.0
The hotel's location is conveniently close to many shops, restaurants, and tourist attractions, making it easy to explore Hanoi.
Dining
6.0
The breakfast buffet offered a nice variety, but I experienced issues with unavailable menu items during other meals. The food temperature was sometimes not up to par.
Facilities
7.0
Facilities like the gym and spa were highlights, with a well-equipped gym and an amazing hot stone massage. However, the pool area could use better maintenance.
Ed
United States,
January
2025
6.4/10
I had a good stay at Pullman Hanoi. The hotel staff were incredibly friendly and accommodating, making my stay enjoyable. However, the location was a bit isolated, and I found the noise from neighboring rooms to be distracting at times.
Rooms
8.0
The rooms were spacious and clean, but the decor felt a bit outdated. I appreciated having all the amenities I needed, though the bed was a bit hard for my taste.
Service
10.0
The staff were always smiling and eager to help. A shoutout to Jerry from the concierge team, who went above and beyond to assist us with our laundry and private transfers.
Location
6.0
While the hotel is not too close to the old town, I found it easy to grab a ride. The quiet setting was nice, but there weren't many local dining options within walking distance.
Dining
7.0
The breakfast buffet had a great variety of options, and I was pleased with the quality of food served. However, vegetarian options could be further improved.
Facilities
7.0
The facilities were decent, but some aspects like the pool could use a bit more attention. Overall, things worked well for me during my stay.
Roger
United States,
December
2024
7.2/10
My stay at Pullman Hanoi was marked by really good service, especially from the front desk staff who went above and beyond to accommodate my early arrival. While the dining options were excellent, providing both a great breakfast and dinner experience, I did notice some maintenance issues in the facilities that could use attention. Overall, it was a nice experience, but some aspects of the hotel could benefit from improvement.
Rooms
5.0
The room was spacious with a beautiful view, but it felt somewhat outdated and required better maintenance.
Service
10.0
The staff were incredibly helpful, friendly, and attentive throughout my stay, which made a big difference.
Location
7.0
The hotel's location is a bit far from major tourist attractions, making it a bit of a trek, but if you enjoy walking, it's manageable.
Dining
10.0
Dining was a highlight, with excellent choices for both breakfast and dinner that catered to various tastes.
Facilities
5.0
While the facilities offered many services, such as gym access and room service, there were some cleanliness issues that need addressing.
Thomas
United States,
November
2024
7.2/10
My stay at Pullman Hanoi was quite pleasant, especially with the spacious suite I was upgraded to that featured a private balcony. The service was commendable, but the dining options fell a bit short; I wished there were more variety, especially with the hotel's location being a bit isolated from other restaurants.
Rooms
10.0
The suite I stayed in was spacious and comfortable, complete with a large bathroom featuring both a bathtub and a walk-in shower. However, I did notice a lack of power outlets and a slow shower drainage that need attention in future renovations.
Service
10.0
The service was excellent overall. I was greeted by name and received attentive support throughout my stay. Even when I arrived late, the staff were quick to assist me with my bags, which I appreciated.
Location
8.0
While the hotel isn't right in the Old Quarter, I found the location quite convenient. It was easy to explore local attractions and enjoy a quieter environment, yet more dining options within the hotel would have been nice.
Dining
6.0
The breakfast buffet was fantastic with an array of choices, but I wish there were more full-service restaurant options available, especially considering the hotel's distance from other dining spots.
Facilities
6.0
The facilities were adequate, offering a gym, pool, and amenities like room service and tour assistance. However, noise insulation in the rooms could use improvement, as I could hear conversations from neighboring rooms.
Gerald
United States,
October
2024
5.2/10
My stay at Pullman Hanoi was a mix of highs and lows. I enjoyed the comfortable bed and clean room, but I was disappointed by the outdated facilities and frequent service issues. The staff were friendly and helpful, but struggles with communication and understanding requests were frustrating.
Rooms
6.0
My room was clean and comfortable, with a super king-sized bed that felt luxurious. However, the room did show signs of aging and needed maintenance.
Service
5.0
The staff were genuinely welcoming and attentive, but there were numerous service hiccups. My requests often took longer than expected, and at times, communication was a struggle.
Location
6.0
The hotel is conveniently situated, though I found it a bit far from the main tourist areas. It's about a 10-minute taxi ride to the old quarter.
Dining
7.0
The buffet breakfast had a great selection and really good quality. I also enjoyed the dinner buffet with a nice variety of options, but noticed the service could be slow at times.
Facilities
5.0
While the swimming pool and gym were enjoyable, I ran into issues with maintenance, like the jacuzzi and sauna being out of order. The overall facilities felt quite dated.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs VND 535,000 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Korean, Vietnamese
Number of floors:
14
Number of rooms:
257
Former name
Hanoi Horison Hotel
FAQs
About Pullman Hanoi
How far is Pullman Hanoi from Noi Bai International Airport?
The hotel is 30 km from Noi Bai International Airport, approximately a 26-minute drive.
What nearby attractions can be easily accessed from Pullman Hanoi?
The hotel is less than 1 km from the One Pillar Pagoda and a 10-minute drive from the Old Quarter.
What wellness facilities does Pullman Hanoi provide?
Guests can enjoy a fitness centre, an outdoor swimming pool, and a newly refurbished steam bath and sauna.
Is breakfast available at Pullman Hanoi?
The hotel offers in-room breakfast options and has an all-day dining restaurant, La Cheminée, serving international cuisine.
What kind of dining options are available at Pullman Hanoi?
The hotel features La Cheminée Restaurant for all-day dining and a lobby bar called Mint Bar.
What room amenities are provided in guestrooms at Pullman Hanoi?
Rooms are equipped with air conditioning, a cable TV, a personal safe, and coffee/tea making facilities.
Are there any child-friendly services offered at Pullman Hanoi?
The hotel provides cribs, high chairs, children's play areas, and babysitting services.
Does Pullman Hanoi offer parking facilities?
Free parking is available on-site for guests.
What business facilities are available at Pullman Hanoi?
The hotel features a business center, multiple meeting rooms, and offers 24-hour room service for business travelers.
What accessibility features are present at Pullman Hanoi?
The hotel offers non-smoking rooms and facilities, but does not allow pets.
What entertainment options does Pullman Hanoi provide?
Guests can enjoy a kids' club, table tennis, and the opportunity to learn about local culture through organized tours or classes.
Are there any leisure activities available at Pullman Hanoi?
An outdoor swimming pool and wellness treatments such as massages and beauty services are available for relaxation.
How far is Pullman Hanoi from the nearest bus stop?
The hotel is 0.3 km from the nearest bus stop at 95 Giang Vo.
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